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Keep Gas Safe!
Did you know that Co-op Homes is responsible for carrying out an annual gas safety check to all our permanent and temporary housing? This is a legal requirement, even if there are no gas appliances in your home. We have a duty to make sure that all our appliances are checked every year by Gas Safe (formerly called Corgi) registered gas engineers. We will also inspect your appliances at the same time. Under your conditions of tenancy you must allow our staff or our operatives into your home to carry out gas safety checks annually. Our gas contractor will write to you when your gas safety check is due. The letter will be individually addressed to you and will let you know when we are in your area. If you are out when our contractors call, they will leave you a calling card. Simply ring the number on the card and they will be happy to arrange another appointment with you. All our contractors carry identity cards and you should ask to see this before allowing them into your home. If you are in any doubt about the identiity of the gas inspector or any contractor who calls at your home without an appointment please call us on 020 8568 4112. Please work with us to allow us to carry out this very important safety requirement which will give you peace of mind that the gas appliances and supply at your home is safe and not dangerous to use. Gas appliances need a flue and adequate fresh air, to work safely. Do not block air vents. Faulty appliances can give off poisonous carbon monoxide fumes. You can't see or smell carbon monoxide gas, but it can kill. Faulty appliances can also cause explosions. WARNING - GAS CAN KILL!
Do not: For a downloadable leaflet (as well as those in other languages) containing more useful information on gas safety and carbon monoxide poisoning please click here. For answers to frequently asked questions on gas and gas safety please click here. Please report repairs to us at Co-op Homes on 0845 059 7717. You can telephone between : • Monday to Friday 9am to 5pm If you have an emergency outside of these hours you will be redirected to our out of hours repairs service. Complaints and feedback Please let us know if you are not happy with the gas inspection service or quality of work carried out by our operatives. We also want to know if things go wrong. We will send you a satisfaction response letter after each gas safety inspection - please complete and return this to us as it helps us to monitor the services we provide and deal with any issues of poor performance promptly. Remember - keep GAS SAFE!! |
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