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Customer Information

At Co-op Homes we believe that our responsibility lies not only with providing high quality affordable housing for those in need, but also in sustaining a high level of customer service.

Within this Customer Information section we hope you will find everything you need to know about

• our repairs service
• the importance of your annual gas safety check
• information on our customer promise
• easy ways to pay your rent
• information on moving home
• how to deal with anti-social behaviour and / or  racial harassment
• information on   aids and adaptations
• our  tenancy management policies and procedures
• a copy of our  Tenant's Handbook
• giving us your  views
• information about our complaints procedure 
•  helpful links

and the latest Co-op news updates.